This document sets out the rules governing use of the up88 platform. Please read it carefully before registering — here you'll find everything about accounts, betting, payments, bonuses, and your rights as a player.
Before diving into the full text, here is a quick overview of the most important areas covered by these Terms and Conditions.
Who can create an up88 account, the age requirements (18+), required documentation, and the one-account-per-CPF policy — everything you need to know before signing up.
Accepted methods (Pix, boleto, card), minimum and maximum limits, processing times, and the verification rules that apply before your first withdrawal.
How up88 bonuses work, what rollover means and how to calculate it, which bets count toward completion, expiration deadlines, and the situations in which a bonus may be cancelled.
When a bet is considered valid, what happens to bets on cancelled or suspended events, live betting rules, and how up88 handles odds errors.
User responsibilities regarding account security, what constitutes misuse, the conditions under which up88 may suspend or close an account, and how to dispute decisions.
The responsible gaming tools available on the platform, including how to set deposit limits, how self-exclusion works, and up88's commitments to player protection.
These Terms and Conditions ("Terms") govern access to and use of the Sports Betting and online casino platform operated under the brand up88 (hereinafter "Platform"), available at https://up88.world. This document constitutes a legally binding agreement between the user ("You") and up88.
By completing the registration process, making a deposit, placing a bet, or using any feature of the Platform, you confirm that:
Acceptance of these Terms is a mandatory condition for using the Platform. up88 reserves the right to update this document periodically, as described in Section 14.
Use of the up88 Platform is restricted to individuals who meet all of the following criteria:
Each individual may hold only one account on up88, identified by the CPF provided at registration. Creating multiple accounts under the same identity — regardless of the email address or details used — is strictly prohibited and may result in the cancellation of all associated accounts and the forfeiture of any balances.
To register on up88, users must provide: full name as shown on an official document, CPF, date of birth, active email address, and mobile phone number. up88 may request additional identity verification documents (national ID, driver's license, or passport) at any time, particularly prior to processing the first withdrawal.
You are solely responsible for keeping your login credentials (email and password) confidential. Any activity carried out from your account is considered your responsibility, regardless of whether it was performed by you or by a third party who gained access to your credentials.
We strongly recommend that you:
Accounts on up88 are personal and non-transferable. Selling, transferring, assigning, or lending your account to anyone else is strictly prohibited, as is using another person's account to place bets or make withdrawals.
Up88 accepts the following deposit methods for users in Brazil:
The minimum deposit per transaction is R$ 20.00. The maximum deposit per transaction via Pix is R$ 50,000.00. For other methods, limits may vary. Users can set daily, weekly, or monthly deposit limits in the account's Responsible Gambling settings.
All deposits must originate from a bank account or card registered in the name of the up88 account holder. Deposits from third-party accounts are not accepted. up88 reserves the right to request proof of the source of funds at any time.
Withdrawals at up88 are processed exclusively to accounts registered under the same CPF as the Platform account holder. The primary and recommended method is the Pix, with a processing time of up to 5 minutes after approval. Other methods may take 1 to 3 business days.
The minimum withdrawal per request is R$ 30.00. Withdrawals above R$ 10,000.00 may require additional identity verification and proof of source of funds, with a review period of up to 48 hours. up88 does not charge fees on standard Pix withdrawals.
Before your first withdrawal is processed, up88 may request the following documents: a photo ID (RG, CNH, or passport), proof of residence issued within the last 90 days, and, where applicable, proof of bank account ownership. This process exists to protect the user and fulfil legal anti-money laundering obligations.
Up88 reserves the right to refuse or withhold withdrawals in the following cases: verification documentation not provided or inconsistent; suspicion of fraudulent activity; unfulfilled bonus rollover requirements; an ongoing investigation into the account; or any other situation covered by these Terms.
Up88 bonuses and promotions are intended for players who meet the specific requirements of each offer. Welcome bonuses are available only once per CPF, residential address, and device. Using multiple accounts to claim bonuses repeatedly is considered abuse and will result in the cancellation of all bonuses and possible account suspension.
Every bonus granted by up88 is subject to a rollover requirement — the number of times the bonus amount (or bonus + deposit, depending on the offer) must be wagered before any winnings can be withdrawn. For example: a BRL 100.00 bonus with a 5x rollover requires BRL 500.00 in qualifying bets before a withdrawal is allowed. The specific rollover for each promotion is described on the Promotions page.
For rollover purposes, the following are considered qualifying bets:
All bonuses have a specific expiration date as stated in the promotion. Bonuses that are unused or whose rollover requirements have not been met within the allotted time will be automatically cancelled without compensation. Expired bonus balances are non-refundable.
A bet is considered valid and binding at the moment it is confirmed by the up88 system and the corresponding balance is debited from the account. Confirmed bets cannot be cancelled by the user, except where the "Cash Out" option is available.
If a sporting event is cancelled, postponed, or suspended before completion, bets on that event will generally be voided and the staked amount returned to the player's account. Exceptions apply to bets on markets that were already settled before the interruption — for example, the half-time score in a match suspended during the second half.
Up88 strives to maintain accurate and up-to-date odds. In the event of a manifest error — defined as odds clearly outside standard market range — up88 reserves the right to void bets placed at incorrect odds and return the staked amount to the user. The determination of manifest error is made by up88 based on objective market parameters.
Live (in-play) bets are accepted at the odds available at the time of system confirmation. Due to stream delays or connectivity issues, there may be a gap between the time of the request and the confirmation. up88 is not liable for live bets placed based on information from delayed broadcasts.
Up88 reserves the right to set maximum bet limits per event, market, or user. These limits may vary based on the user's profile, sport, competition, and specific market. Bets exceeding established limits will be partially accepted up to the available limit.
All casino games, slots, crash games, and poker available on up88 use a Random Number Generator (RNG) certified by independent auditors. Results are genuinely random — no up88 employee or third party has any ability to influence the outcome of any game.
The RTP for each slot is available on the game details page within the Platform. RTP represents the theoretical return calculated over millions of spins and does not guarantee individual results. Outcomes from individual sessions may vary significantly from the stated RTP.
At up88 poker tables, the standard rake is 5% of the pot, capped at a maximum that varies by blind level. The rake is automatically deducted from each pot. Side deals between players outside the table rules are not recognized by the Platform.
If a technical failure occurs during a casino round or poker hand that prevents the game from completing, up88 will take one of the following actions: credit the wagered amount back to the user; resume the game from the most recently saved state; or apply another reasonable solution at its technical discretion. up88 is not liable for losses caused by connectivity issues on the user's end.
The following conduct is strictly prohibited on the up88 Platform:
Any identified prohibited conduct may result in immediate account suspension, cancellation of bonuses and pending bets, balance retention pending investigation, and notification of the relevant authorities where applicable.
Up88 may suspend or close an account at any time, with or without prior notice, in the following cases: violation of these Terms; suspicion of fraud or illegal activity; request by competent authorities; inactivity for more than 12 consecutive months; or confirmation that the user does not meet the eligibility requirements.
You may request account closure at any time via support chat or email. Before closing, make sure to withdraw all available balances. Any uncleared bonus balances will be cancelled upon closure. up88 will process the closure within 5 business days.
After account closure, personal data will be retained for the minimum period required by Brazilian law (generally 5 years for tax and anti-money laundering purposes), in accordance with the up88 Privacy Policy.
Up88 is committed to fostering a healthy and sustainable betting environment. The following tools are available to all users in the account settings:
Up88 does not accept deposits from users who are under an active self-exclusion period. Any attempt to circumvent self-exclusion will result in permanent account closure.
Up88 collects, stores, and processes personal data in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). The legal bases applied include contract performance (provision of Platform services), compliance with legal obligations (anti-money laundering, tax verification), and legitimate interest (Platform security, fraud prevention).
You have the right, at any time, to: access your personal data stored by up88; request correction of inaccurate data; request portability of your data; and request data deletion, within the limits permitted by legal retention obligations. To exercise these rights, contact us at suporte@up88.world or via the support chat.
For detailed information on how up88 collects and uses your data, please refer to the Privacy Policy complete.
Up88 is not liable for:
Up88's total liability to the user, under any circumstances, is limited to the balance available in the user's account at the time of the event giving rise to the claim.
Up88 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated with a minimum of 7 days' notice via the registered email address or through a notification on the Platform. Minor changes may take effect without prior notice and will be indicated by the updated date at the top of the document.
Continued use of the Platform after changes have been communicated constitutes acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Platform and request account closure before the effective date of those changes.
For questions about these Terms and Conditions, disputes, financial matters, or account-related requests, up88 offers the following support channels:
Formal complaints must be submitted by email with the subject line "Formal Complaint — [account number]". up88 commits to responding to formal complaints within 5 business days with a definitive position on the matter.
These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For any disputes not resolved through support channels, the parties elect the Courts of the District of São Paulo/SP as the competent jurisdiction, waiving any other, however privileged it may be.
| Item | Amount / Period | Method |
|---|---|---|
| Minimum deposit | R$ 20.00 | Pix |
| Minimum withdrawal | R$ 30.00 | Pix |
| Pix withdrawal timeframe | Up to 5 minutes | Pix |
| Withdrawal timeframe – other methods | 1 to 3 business days | TED / Card |
| Minimum age | 18 years old | Required |
| Accounts per CPF | Maximum 1 | Rule |
| Minimum odds for rollover | 1,50 | Bets |
| Response to formal complaints | Up to 5 business days |